Author of Counseling-Infused Audiologic Care (2025), available at www.amazon.com
Latest Contribution
Dispelling myths about audiologic counselling: part two
In the second of a two-part series, Drs Clark and English explore how addressing emotions, embracing silence and managing expectations enhance person-centred care. As discussed in part one of this article [1], when we provide patient education, we must monitor...
Dispelling myths about audiologic counselling: part one
In the first of a two-part series (see Part 2 here), Drs Clark and English explore common misconceptions in audiologic counselling and highlight the power of empathy and person-centred care. As patients sit before us, they experience any number of...
Ida Institute’s legacy and the future of person-centred care
Professor Kris English reflects on the IDA Institute’s closure, celebrating its legacy of advancing patient-centred care and reshaping audiological counselling worldwide. In September 2008, the Ida Institute’s Director, Lise Lotte Bundesen, and her team held its inaugural ‘Defining Hearing Seminar’...
