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Building partnerships for person-centred care

The Ida Institute are a renowned organisation that develops tools, materials and resources to help hearing care professionals integrate person-centred care into clinical practice. Lise Lotte Bundesen has been at the helm of this organisation since its inception; in this...

New support staff course from the Ida Institute brings Person-Centred Care to the front desk

Although support staff are often the first point of contact in the audiology clinic, they rarely receive formal training in Person-Centred Care (PCC).