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How to deliver bad news better

Delivering bad news well takes experience and time. The Ida team recommend the SPIKES protocol; providing structure for relaying bad news, giving confidence to those delivering it, and leaving recipients feeling cared for and informed. It’s among the most distressing...

Addressing the non-use of hearing aids

We all know non-use of hearing aids occurs, but why, and what can we do about it? Numerous studies have investigated the challenges surrounding the underutilisation of hearing aids, examining factors such as reluctance to seek assistance, the impact of...

Audiology support for Philippine call centre employees

Call centre employees face unique challenges that impact their hearing health. BPO companies are implementing initiatives in the Philippines to safeguard their auditory wellbeing. The Business Process Outsourcing (BPO) industry in the Philippines is a dynamic and rapidly growing sector....

The ups and downs of overseas research – the inner ear at altitude

Conducting research at extreme altitude presents unique challenges. This study of the inner ear at 5350m navigates setbacks in a quest for scientific discovery. Having completed a diploma in mountain medicine in my foundation years, I decided to undertake a...

Ida Institute’s legacy and the future of person-centred care

Professor Kris English reflects on the IDA Institute’s closure, celebrating its legacy of advancing patient-centred care and reshaping audiological counselling worldwide. In September 2008, the Ida Institute’s Director, Lise Lotte Bundesen, and her team held its inaugural ‘Defining Hearing Seminar’...

Protheses for patients with severe bilateral vestibular loss

In February 2003, I met a patient with severe bilateral vestibular loss due to gentamicin toxicity, and I felt disheartened. Despite the fantastic diagnostic vestibular lab we had at Maastricht University Hospital, what could I truly offer her? She had...

Barriers and facilitators to app use in Australian audiology clinics

Too old to app? Time to think again! Bec Bennett discusses why it’s time for healthcare professionals to hit reset on expectations of digital literacy. Mobile health (mHealth) apps have the potential to enhance audiological care by supporting the self-management...

Vulnerability in audiological care: insights from Brené Brown and Kristin Neff

Embracing emotional openness and self-compassion can improve outcomes and relationships in the often-overlooked emotional landscape of audiological care. Audiological care is a deeply personal and often emotional journey for individuals experiencing hearing loss or other auditory challenges. Beyond the clinical...