1 November 2019
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James Bates, Christopher Frerk (Prof) 
 
		 
 
			   
		 
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ENTA - ENT
			 
		
 
			 
			James Bates and Chris Frerk are both passionate about how human factors science can improve safety in healthcare and have co-authored this article describing how communication, ergonomics and other non-technical skills are making operating theatres safer. There is no doubt...