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How can we be SMART with virtual consultations?

At the beginning of 2020, video conferencing and phone consultations accounted for less than 1% of all consultations. Now it is probably 70%. Whilst there are many remote consultation solutions available, Tina Marshall describes what the ideal solution should look...

Optimising reflux diagnosis with Peptest

Patients presenting with persistent cough or hoarseness are often managed empirically, with treatments that address the symptoms, rather than the underlying cause. This can lead to prolonged diagnostic pathways, repeated follow-ups and patient frustration. Peptest offers a simple, non-invasive way...

WS Audiology advances personalised hearing care with Sound Preference

WS Audiology (WSA), a leading hearing healthcare group, has announced the launch of WSA Sound Preference, a global programme designed to help hearing care professionals better understand how individual sound preferences influence hearing aid experiences and long-term satisfaction. Despite advances...

What’s in a name?

Kate Granger is a doctor and the founder of the #hellomynameis campaign; she is also a cancer patient. In this article she explains why she started the campaign, and why patient-centred care starts with an introduction. Chris and me the...

Reducing hierarchy for individuals and teams across ENT

Alexander Pope said that “to err is human”, but medical errors can have serious consequences. How can better communication minimise the risk of them occurring in the first place? Allowing all members of the surgical team to feel empowered to...

Developing outcome measures for research

There are challenges in developing outcomes measures; Professor Hall presents five top pointers for making rapid progress in developing outcome measures for research purposes. Anyone who has worked clinically with hearing loss will appreciate that every patient’s experience is personal....

Enhancing and extending hearing care using Ida Telecare

Tele-audiology has been on our radar for a long while, and evidence shows that its application in clinical practice is beneficial to both patients and clinicians. Cherilee Rutherford discusses the benefits and gives an overview of the freely-available tools developed...

DrawMD ENT

In the era of patient-centred care, one of the greatest challenges for healthcare professionals is communication with patients. Distilling years of medical / graduate school education down to a few minutes of explanation is no easy feat. DrawMD ENT is...

Medency Launches RAPIDO ENT BLUE Laser in Jordan with Robotech Medical Support

Amman, Jordan – On December 3, 2025, Medency marked a significant milestone in the Middle East ENT market with the official launch of its RAPIDO ENT BLUE Laser at the Landmark Hotel in Amman. Partnering with local distributor Robotech Medical,...

The cochlear implant clinic multidisciplinary team meeting

The world’s first cochlear implant clinic was in Melbourne, where multichannel devices were designed by Graeme Clark at the beginning of the cochlear implant era. We are fortunate to hear from Claire Iseli and Rob Briggs, surgeon members of this...

SmartVS™: revolutionising audiology education with virtual simulation

Professor Brown introduces the Smart VS™ simulation system developed during the 2020 pandemic to support students in gaining experience without direct patient interaction. Universities have been training audiologists essentially the same way for the past 40+ years. It’s time to...

What’s the appetite for clinical risk?

The first Professor and Chair of Medical Professionalism at RCSI and BSHS, Dubhfeasa Slattery provides an overview of how a desire for better healthcare at all levels can be harnessed and nourished, leading to a potential life-long interest in reducing...