This prospective observational study had a total of 180 patients undergoing endoscopic sinus surgery for chronic rhinosinusitis with or without polyposis. Data was analysed using descriptive statistics and analysis of variance. Subjects felt the greatest level of concern regarding potential need for revision surgery as well as the wait time for surgery. Patients were least concerned about psychological factors. No differences with respect to age or gender were identified. Patients’ areas of greatest concern may not align with those perceived by surgeons. This study provides insight into patient concerns prior to undergoing elective sinus surgery and emphasises the importance of the patient-centred approach to care. Patient-centred care is recognised as being fundamental to successful medical practice.